You aren't required to use the Microsoft Authenticator app, and you can choose a different app during the set up process.

My accounts didnt sync to my microsoft authenticator app and I bought a new phone. Simply activate your new phone and the codes will come to your phone number. I had Microsoft Authenticator running the 2fa for two other sites (not Microsoft related). Originally, to start generating codes you would have scanned a QR code with your phone. Your recovery code is displayed. I lost my mobile authenticator app: I can't sign in to my MS account :( I had to reset my old phone to its factory settings, and in the process, I lost the authent icator app for this account. Enter the 6 digit code provided by Google Authenticator - In the Authentication code text field, enter the 6 digit code that appears in the Google Authenticator app. Register your new phone, here: https://aka.ms/mysecurityinfo Facebook does not offer phone support to anyone. A backup code you previously saved. If you suspect the password has …

The second is to ask your company support to clear your settings. You can follow the question or vote as helpful, but you cannot reply to this thread. . Lost phone, lost Google Authenticator Access. Due to this, I've lost access to my Microsoft Authenticator codes. Hi, I am worry about the accounts linked to google authenticator (ex: PayPal, GoDaddy etc..), if I lost my phone I will still have access to my gmail account on my laptop, but my concern is how can I access other accounts that I linked before to my google authenticator app without google authenticator code?

Enter the six-digit code shown on the authenticator app. Install the Microsoft Authenticator app from the app store on your new phone. Phone Office phone Microsoft Authenticator Email Change Change Change Delete Delete Delete Delete Done Phone Call answered. If you've lost access to your primary phone, you can verify it’s you with: Another phone signed in to your Google Account.

It will remind you to download the "Microsoft Authenticator app" for your mobile device.

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The Microsoft Authenticator app replaced the Azure Authenticator app, and it's the recommended app when you use two-step verification. Upon restoring the phone from backup, the Microsoft Authenticator no longer showed the accounts, therefore I cannot log in to my two money accounts. Enter your one-time authenticator code. Hello I have lost my phone with the authenticator app on it.

According to your first link to the article for deleting my account/device from the Microsoft Authenticator app, I have two options: 1. You’ll be asked to sign in to the Microsoft account you used for the backup on your old phone. I moved to an iphone from Android and then went back to Android.
This means you can’t have two phones running your Microsoft Authenticator account like it is for some of the other authenticator apps. How to Install the Microsoft Authenticator app on Windows and MacYou will need to install the BlueStacks emulator on your PC.Complete the installation of the emulator by following the on-screen instructions.Open the PlayStore app from the home screen of the emulator.Log in using your Google ID to access the PlayStore app features.Search for the Microsoft Authenticator app and click on the install button. For this situation, we recommend you use the Microsoft Authenticator app, with the option to connect to a Wi-Fi hot spot. Set up a new authenticator and avoid the old one.

Add a new account to the Microsoft authenticator app – follow steps from the below URL. If you don’t remove your account from the previous phone, the backup will be replaced by the new phone data meaning you’ll lose all the accounts you had on the old phone.
Answer (1 of 15): Nothing; if you have setup a backup account on Microsoft Authenticator. Since I just got a new phone I went to go instal the authenticator app. Now I have a new phone but I can not access to IG, FB, Outlook because it ask me the autentication code. For the past year, I had a 2-step authentication using the authenticator app in my phone for logging in to my Microsoft account. Sign in to https://myapps.microsoft.com using your azure ID. If you don't want to use email, a phone call, or text, you can use the Microsoft Authenticator app to help strengthen your account security and to sign-in without passwords.

Please let me know if you know what I can do. Go to your Security Settings page. Upon restoring the phone from backup, the Microsoft Authenticator no longer showed the accounts, therefore I cannot log in to my two money accounts. You can't restore from an … Depending on your organization’s settings, you might be able to use an authentication app as one of your security info methods. Based on the fact that you cannot receive verification code in Microsoft Authentication app anymore, if there is another admin in your organization, please contact him/her to change the authentication of your account like below: 1. The possible issue with switching to a new phone is that Microsoft Authenticator uses different backup method on Android and iOS, so there would indeed be horror story if people switch to a different platform. If you’re not logged in elsewhere and you’ve lost the smartphone with the authenticator, done a factory reset, or had it stolen (basically, if you no longer have access to it), or if the above method didn’t work, you won’t be able to recover the authenticator.

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